Frequently Asked Questions

Everything you need to know about our premium full-grain leather goods.

What makes your leather unique?

We exclusively use full-grain leather, the highest quality grade available. Our hides retain their natural character and develop a beautiful patina over time, ensuring your bag is one-of-a-kind.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return window for most items in new, unused condition. Please note that 'Almost Perfect' sale items are final sale and cannot be returned or exchanged.

Do you offer international shipping?

Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.

How should I care for my leather bag?

We recommend using a high-quality leather conditioner every 6-12 months to keep the leather hydrated. Avoid prolonged exposure to direct sunlight and heavy rain to maintain the hide's integrity.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay and Afterpay for your convenience.